Social Media Management & Support Solutions
Maintaining an active, engaging presence across all the major social channels is crucial for businesses today. But staying on top of posting, interactions, ads, analytics, and more on platforms like Facebook, Instagram, Twitter, LinkedIn, and others can quickly become extremely time-consuming.
That’s where our comprehensive social media support services can help. We’ll serve as an extension of your internal marketing team, providing as much or as little social media assistance as you need.
Our Social Media Support Services Include:
Channel Setup & Optimization
We’ll get all your business profiles set up and fully optimized on each social platform with compelling bios, logos, links, content strategies, and more. Already have accounts? We’ll conduct an audit to identify opportunities.
Social Listening & Monitoring
Our team will proactively monitor all your channels and branded hashtags for relevant conversations, comments, direct messages, reviews and mentions. We’ll alert you to any critical posts that need attention.
Community Management
Engaging with your followers is key on social media. We’ll respond promptly to comments, questions, and interactions to foster a strong online community around your brand.
Social Customer Service
Need help with social media customer service and support? We’ll handle inquiries, issues, and complaints expressed across channels in a friendly, professional manner reflective of your brand voice.
Content Curation & Scheduling
Creating a constant stream of fresh, on-brand visuals and messaging is essential to keeping your pages active. We’ll develop a library of social content tailored to each platform and schedule posts for optimal reach.
Social Advertising Management
Our specialists can fully manage paid social advertising campaigns on Facebook, Instagram, Twitter, LinkedIn, Pinterest and more. We’ll handle audience targeting, creative testing, budgets, and reporting.
Analytics & Reporting
We’ll continually measure the performance of your social channels using advanced analytics tools. You’ll receive in-depth monthly reports with key metrics, engagement data, demographics, and more.
With our team supporting your social media presence, you can feel confident that your brand is being professionally represented across all the latest social media platforms and trends while your team stays focused on running the core business.
